Cruise and ferries
- Best Ferry Company - P&O Ferries
- Best Cruise Company, 3 star plus - Fred Olsen Cruise Line
- Best Cruise Company, 4 star plus - Royal Caribbean International
- Best Specialist Cruise Company - Hurtigruten
- Best Cruise Company, Luxury - Silversea Cruises
Air travel
- Best Regional UK Airport - London Gatwick
- Best Scheduled Airline to US/Canada - Virgin Atlantic
- Best Scheduled Airline to The Pacific, New Zealand or Australia - Emirates
- Best Scheduled Airline to the Middle East or Asia - Emirates
- Best Scheduled Airline to Europe - British Airways
- Best Scheduled Airline to Africa - Emirates
- Best Charter Airline - Monarch Airlines
- Best Seat Only Operator - Avro
- Best Scheduled Consolidator - Gold Medal Travel
Coach and rail
- Best Coach Operator - Shearings Holidays
- Best Rail Operator- Eurostar
Add-ons and extras
- Best Theme Park - Walt Disney World Resort Florida
- Best Insurance Provider - Holiday Extras
- Best Car Rental Company - Holiday Autos
- Best Add-ons Provider - Attraction World
Recruitment
- Best Recruitment Consultancy - Travel Trade Recruitment
Operators
- Best Specialist Operator, Middle East - Kuoni
- Best Specialist Operator, US or Canada or the Caribbean - Virgin Holidays
- Best Specialist Operator, Far East or The Pacific, Australia or New Zealand - Kuoni
- Best Specialist Operator, Africa - Somak
- Best Operator, Long Haul - Kuoni
- Best Operator, Ski/Activity - Crystal Holidays
- Best Operator, Short Breaks - Superbreak
- Best Operator, UK Holidays - Superbreak
- Best Operator, Western Mediterranean - Thomson Holidays
- Best Operator, Eastern Mediterranean - Thomson Holidays
- Best Dynamic Packaging Operator - Gold Medal Travel
Accommodation and resorts
- Best Accommodation Only Provider - Hotels4u.com
- Best Business Hotel Chain - Hilton
- Best Leisure Hotel Chain - RIU
- Best All Inclusive Resort - Sandals
Tourism
- Best Tourist Board (UK Office) - Australia
Technology and online
- Best TWAcademy On-line Training Course - Dubai Tourism & Commerce Marketing
- Best Travel Trade Website - superbreak.com
- Best Technology Provider - Amadeus
Consumer Awards
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- Favourite Cruise Company - P&O Cruises
- Favourite Airline - Virgin Atlantic
- Best Rail Operator - Virgin Trains
- Favourite Hotel Chain - Hilton
- Favourite European Short-Break Provider - Thomas Cook Signature
- Best Online Booking Website - Expedia.co.uk
- Favourite Long-Haul Operator - Virgin Holidays
- Favourite Package Holiday Provider - Thomas Cook