Winners 2020
Special Awards
Outstanding Achievement Award - Alistair Rowland
Penny Akam Unsung Hero Award - Donna Jones, on behalf of Thomas Cook staff
Innovation in Travel Award - GetTransfer.com
On the Water
Best Ferry Company – P&O Ferries
Best Mainstream Cruise Company – Royal Caribbean International
Best Premium Cruise Company – Celebrity Cruises
Best Luxury Cruise Company – Silversea Cruises
Best Specialist Cruise Company – Hurtigruten
Best River Cruise Company – APT
Destinations
Best Tourist Board – Visit Orlando
Best All-Inclusive Resort Operator – Sandals
Best Hotel Chain – Palladium Hotel Group
Best Attraction – Universal Orlando Resort
On the Move
Best Rail Company – Rocky Mountaineer
Best Car Rental – Flexible Autos
Best Mainstream Touring Company – Trafalgar
Best Premium Touring Company – APT
Best Adventure Operator – G Adventures
Flying
Best Short-Haul Airline – Jet2.com
Best Long-Haul Airline – Emirates
Best UK Airport – Manchester
Best Premium Airline Service – Emirates
Long-Haul
Best Long-Haul Operator – Kuoni
Best Long-Haul Specialist Operator – Wendy Wu Tours
Best Luxury Operator – Kuoni
Best Consolidator – Gold Medal
Short-Haul
Best Short-Haul Operator – Jet2holidays
Best Operator for Activities – Inghams
Best Accommodation-Only Provider – Bedsonline
Best UK Holidays Operator – Hoseasons
Serving the Industry
Best Add-Ons Provider – Do Something Different
Best Technology Provider – Amadeus
Best Insurance Provider – Holiday Extras
Best Trade Sales Team – Gold Medal and Travel 2
Best Trade-Friendly Brand – Jet2holidays